Problem reports require opening a ticket, they won't be answered here

The Syncplicity community pages are a place for our customers to ask and answer questions based on their use of Syncplicity. If you have a problem using Syncplicity, please use the "Report a Problem" link above. The objective here is to share use cases, best practices, configurations, and ideas for effectively using Syncplicity. The community pages are monitored by Syncplicity support, but we encourage you to share ideas and help one another. Please be respectful and polite here, stay on the topic or question so you aren't hijacking someone's entry. Don't post anything about other companies, we are here to work on Syncplicity. We will delete items that are problem reports which we convert to tickets, and any inappropriate content. Thank you, and welcome to the Syncplicity community page!