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Mac desktop client release notes

The following lists updates to the Syncplicity desktop client for Mac OS.

Additional information:

November 2023

Mac Client 6.2.5

New in this release

  • Added support for devices with MacOS Sonoma.
  • Small UI improvements 

October 2022

Mac Client 6.2.4

New in this release

  • Added support for devices with MacOS Ventura.

January 2022

Mac Client 6.2.3

New in this release

  • Added support for devices with MacOS Monterey.
  • Introduced support for Device Multi Factor Authentication (MFA) feature. When Device Multi Factor Authentication (MFA) is enabled, Syncplicity will assess new device login attempts and can require users to first verify and confirm a device, before they can use it to access their account. For more information visit Multi factor authentication on Mac.
  • For the customers that demand all-in-one web solution for file sharing and collaboration. We’ve enhanced the Syncplicity Microsoft Office Online integration and now when sharing office files, users have the possibility to “Allow Editing”. For more information click here.

Fixed issues

  • Small UI improvements.

July 2021

Mac Client 6.2.2

New in this release

  • Support for devices with Apple silicon (M1 chip)

Fixed issues

  • Fixed an issue with saving MS Office documents in SyncDrive folders.
  • Bug fixes and security improvements.

Important Note for IT Administrators

This release bundles new version of our kernel extension, with new Extension ID. Team ID and Team Display name have not changed since the previous versions.

  • Team ID: 9MAQ4GMJ3D
  • Team Display name: Syncplicity, Inc
  • Extension: io.macfuse.filesystems.fs.macfuse

See Allowing Syncplicity Kernel Extension for macOS for more details on how to allow the kernel extension in advance, thus simplifying the installation and upgrade experience for your users.

December 2020

Mac Client 6.2.1

New in this release

  • Added support for MacOS Big Sur. Note that installing Syncplicity for Mac on Big Sur requires additional installation step. For more information click here.
  • Security improvements and bug fixes. 

For a list of known issues, please visit our dedicated page.

June 2020

Mac Client 6.2.0

New in this release

  • As a Syncplicity end-user, you can lock files to temporarily shield them from other users. Once you lock a file, your changes are saved in the next version of the file. Other users are notified that you are working on the locked file. For more details see File locking on Mac.
  • 'Favorite' action name is changed to 'Make available offline'.
  • Localization improvements have been made in this release.
  • Security improvements and bug fixes 

For a list of known issues, please visit our dedicated page.

December 2019

Mac Client 6.1.0

  • Syncplicity now supports sharing a folder and managing participants directly from the desktop application. See Sharing a folder on Mac.
  • A new Bandwidth Usage policy is available with the option to "Restrict upload and download bandwidth for corporate networks" See Desktop Configuration policies
  • End users can define bandwidth restrictions for non-corporate networks. See Managing the network bandwidth for Mac.
  • A new Microsoft Office Documents policy is available. See Microsoft Office Documents Policy for Desktop Clients.
  • Microsoft Office documents can now be quickly opened in Office online using the new "Open in Office Online" file context menu in Finder. See Open with Office Online for Mac.
  • Newly added top level folders (syncpoints) to Syncplicity are SyncDrive. See SyncDrive for Mac users.
  • "A folder has been shared with you" dialog is displayed to the recipient when a SyncDrive folder is shared.
  • "Share Naming Convention" policy is now applied and to SyncDrive folders. 
  • Syncplicity now allows end users to control if shared sub folders are displayed at the root level of the Syncplicity drive.

    • This feature is controlled with the "Shared Subfolder Settings" in Preferences. See Sharing a folder on Mac.

    • Although this is a user preference, company administrators can control the default behavior.

  • Added support for Mac OS 10.15 (Catalina). See Introduction to Syncplicity for Mac.
  • Usability improvements, including:
    • Sync Status dialog filters improvements
    • New "Open Syncplicity" quick action from the Syncplicity menu bar icon
    • Various top level action name changes, such as "Sync now" and "Stop Synchronization" 
  • Bug fixes.

April 2019

Mac Client 6.0.1

Fixed an issue when the Syncplicity client was not connecting to the proxy server and staying offline under certain proxy configurations.

January 2019

Mac Client 6.0.0

  • Syncplicity now enables your company administrator to configure a Time To Live (TTL) setting for the storage vault authentication token.
  • Syncplicity can now manage millions of files in SyncDrive folders.
  • Dark Mode support for OSX 10.14.
  • Unmapped folders can be listed in the Syncplicity drive root folder. You can browse in the My Syncplicity online file browser by double-clicking their icons.
  • Optional Sync Status view provides end users visibility into all files that are not synchronizing with Syncplicity because they are either excluded or there is an error in synchronizing. This feature can be turned on by Administrators in the group-based Policy
    (Desktop Clients & Add-ins →  Configuration → Sync Status Policy).
  • Bug fixes.

October 2018

Mac Client 5.5.1

  • Added support for Mojave 10.14 operating system.
  • Bug fixes.

August 2018

Mac Client 5.5.0

  • For an additional security layer, Syncplicity supports using clients certificates to enable mutual Transport Layer Security (TLS) or Secure Sockets Layer (SSL) authentication against Syncplicity storage. Only users with the correct certificate installed can access your data.
  • Syncplicity now displays all your mapped folders in a single location (Syncplicity) instead of two locations in the Mac Finder.
  • You can now use Mac Finder to create or rename any folder in SyncDrive.
  • Performance involving large numbers of files has been improved.
  • You can now map or unmap SyncDrive folders from Mac Finder.
  • There is a known issue with SQLite distributed with Mac OS X 10.11 and earlier. For details see Apple support. Upgrading to Mac OS X 10.12 or later is recommended.

April 2018

Mac Client 5.4.0

  • SyncDrive folders show as a new drive, for more detail read this article.
  • Favorite files and folders sync like mapped folders and are available offline.
  • Bugs fixed:
    • Mac 5.0.2 client didn't work with Mac High Sierra.
    • Desktop client does not synchronize files if specific exception occurs during hashing.

September 2017

Mac Client 5.0.2

  • Updated EULA.
  • Support for TLS 1.2.
  • Fixed some deletion, rename and move bugs in SyncDrive folders.
  • Fixed issues with client remaining offline when network is reestablished.

March 2017

Mac Client 5.0.1

  • Added support for Mac client mapping of SyncDrive folders as regular synced folders.
  • Added ability to include folder paths for exclusion from syncing when silently installing the Mac client.
    • Now Administrators can ensure that specific sub-folder trees can be prevented from syncing when part of a parent folder that is assigned to be synced (see Documentation).
  • Added localization for French and Italian.
  • Bug fixes including: Fixed issue where shared link recipient lookup was slow for company accounts with very large numbers of users (200k+).
    • Shared link recipient group lookup has been removed, but it is still possible to share a link with a group by entering the exact group name.

January 2017

Mac Client 4.5.1

  • Bug fixes

December 2016

Mac Client 4.5.0

  • Added support for PrivacyRegions.
  • Consolidated new folder notifications in UI to prevent multiple popup dialogs from appearing.
  • Added support for Mac OS X Sierra (10.12).
  • Added localization for German and Spanish.

August 2016

Mac Client 4.1.0

Bug fixes and enhancements to enable future Syncplicity platform features.

April 2016

Mac Client 4.0.0

This is a major “4.0” release for Syncplicity! Internal changes in this release have been planned for several years, and set the stage for some great features we will be rolling out later this year. Companies can deploy a mix of old desktop clients with new desktop clients (on different computers, of course!), but there are plenty of changes to enjoy, and good reasons to upgrade.

  • Recently-changed files will download first. Even if you are downloading a huge folder for the first time, Syncplicity will retrieve the most-recent files first, including changes made in a different sync folder while you’re in the middle of a sync. This is a huge improvement that will help you get your current and most important files quickly.
  • Empty folders now sync, to help project teams set up folder structures before adding data. Create all the empty folders you want, and we will happily sync them.
  • File and folder exclusions are handled more smoothly. If you re-include a folder or an entire file type that you had previously excluded, Syncplicity will start syncing those files again.
  • The desktop client has improved handling of interruptions and corrupt files.
  • We have made other improvements to the way downloads work, including:
    • Deleting or updating a file while downloading a version of the same file works more smoothly and quickly
    • Improved user experience and user feedback when downloading files
    • Fewer pauses during downloading
    • Major improvement to reporting sync status
    • Faster downloads and uploads
    • Less CPU intensive for most sync cases
  • We have added high-resolution “Retina display” menu icons on the Mac. 
  • Known Issues:
    • The first time you launch the 4.x desktop client, the application will spend some extra time preparing to sync. For a huge amount of files or a slow computer, this could take several minutes. This is not a bug: The application is looking across your existing sync folders to make sure there are no problems.
    • After installing the 4.x client on a computer, downgrading to an older 3.x client on the same computer is not recommended, and may require a very long initial sync.
    • As with previous releases: if you also use other products that have file overlays on the Mac, such as Dropbox or Google Drive, you may need to reboot your Mac after installing the update, so that the Finder will load all of the Finder extensions properly. This is an Apple issue.

March 2016

Mac Client 3.5.24

  • Sync dialogs now list folder sizes and graphically display whether the folders will fit on your computer.
  • Security enhancement: user permissions for folders that you download are set so that only you can view or edit your Syncplicity files and folders. If you later change the permissions for any sync folder on your computer, Syncplicity will not change that folder.
  • Bug fixes.

November 2015

Mac Client 3.5.21

Mac OS X El Capitan (10.11.x) bug fixes:

  • Context menu ("right-click" or "control-click") includes Syncplicity options to remove, exclude and share files and folders
  • Finder icons display the status of files while syncing (Mac OS Yosemite 10.10 and later)
  • Use the "Share with Syncplicity" Finder plugin to add new content to Syncplicity:
    Right-click > Share > Share with Syncplicity…

Other improvements include:

  • TLS 1.2 support.
  • Bug fixes and stability improvements.

Known issue: If you have other apps that also show Finder icon overlays (such as Google Drive), Syncplicity overlays might not display after you quit Syncplicity and re-launch it, or after you upgrade to a new version of the Syncplicity app. This appears to be an Apple bug, as it can affect other products as well. If you see this problem, simply log out of your Mac and log back in, or restart your Mac. If the problem occurs only when you have Google Drive, you can quit Google Drive or go to Google Drive and uncheck Preferences > Advanced > Show file sync status icons and right click menu.

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