The following tables list the supported web browsers for the My Syncplicity website and supported environments for the Syncplicity desktop and mobile clients.
For information on the minimum supported and latest Syncplicity client versions, see Latest client and server versions.
Web browsers supported for My Syncplicity
The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation.
|
Browser |
Browser version |
Windows 11 |
Windows 10 |
Windows 8.1 |
macOS 10.15 or later |
|---|---|---|---|---|---|
| Chrome | Latest stable version + 2 previous versions | Yes | Yes | Yes | Yes |
| Firefox | Latest stable version + 2 previous versions | Yes | Yes | Yes | Yes |
| Microsoft Edge Chromium | Latest | Yes | Yes | ||
| Safari | Latest stable version + 2 previous versions | Yes |
Supported languages : English, French, Italian, German, and Spanish
Web browser support for My Syncplicity OFB actions
The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation.
|
Online file browser action |
Chrome |
Firefox |
Safari |
Edge Chromium |
|---|---|---|---|---|
| Upload a single file with the upload button | Yes | Yes | Yes | Yes |
| Upload multiple files with the upload button | Yes | Yes | Yes | Yes |
| Drag-and-drop single file | Yes | Yes | Yes | Yes |
| Drag-and-drop multiple files | Yes | Yes | Yes | Yes |
| Drag-and-drop single folder | Yes | Yes | ||
| Drag-and-drop multiple folders | Yes | Yes |
Windows desktop client
The desktop client is supported on the following Windows operating systems.
|
Windows operating system |
Version |
|---|---|
| Windows 11 | Windows 11.x (64 bit) |
| Windows 10 | Windows 10.x (32-bit and 64-bit) |
Supported languages: English, French, Italian, German and Spanish
Notes:
- Always upgrade to the latest version.
- Windows 11 is supported by Syncplicity versions 6.4.x or higher.
- SyncDrive feature is supported only on 64-bit operating systems.
- Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended.
Mac desktop client
The latest version of the desktop client is supported on the following Mac operating systems.
|
macOS operating system |
Version |
|---|---|
| Sonoma | 14.x |
| Ventura | 13.x |
| Monterey | 12.x |
For devices with Apple Silicon (M1 chip), the minimum supported MacOS version is 12.x
Supported languages: English, French, Italian, German and Spanish.
Starting from 31st of January 2024, we are dropping support for MacOS Monterey and making changes to our support policy. Going forward we will only support the latest two versions of MacOS.
Syncplicity App Tab
The Syncplicity App Tab is a collaboration feature that works with desktop versions of Microsoft Word, Excel, and PowerPoint. See Using the Syncplicity App Tab.
|
Windows operating system |
Windows version |
Office version |
|---|---|---|
| Windows 11 | Windows 11.x (64 bit) | Office 2013 - 2019 (64 bit) |
| Windows 10 | Windows 10.x (32-bit and 64-bit) | Office 2013 - 2019 (32 bit and 64 bit) |
Supported languages: English, French, Italian, German, and Spanish
Notes:
- Always upgrade to the latest version.
- Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended.
Outlook Add-in for Windows
Outlook Add-in for Windows supports Microsoft Outlook. See Outlook Add-in for Windows.
|
Windows operating system |
Windows version |
Outlook version |
|---|---|---|
| Windows 11 | Windows 11.x (64 bit) | Outlook 2013, 2016, and 2019 |
| Windows 10 | Windows 10.x (32-bit and 64-bit) | Outlook 2013, 2016, and 2019 |
Supported languages: English, French, Italian, German, and Spanish
Outlook Add-in for Office 365
Outlook Add-in for Office 365 supports a wide range of operating systems, platforms, and devices. See Outlook Add-in for Office 365.
|
Device |
Outlook products |
|---|---|
| PC |
Outlook 2013, 2016, and 2019 for Windows outlook.office.com in a browser outlook.com in a browser |
| Mac |
Outlook 2016 for Mac outlook.office.com in a browser outlook.com in a browser |
| iPad* |
outlook.office.com in a browser outlook.com in a browser Outlook for iOS app is not yet supported by Microsoft for this type of Add-in |
| Android Tablet* |
outlook.office.com in a browser outlook.com in a browser Outlook for Android app is not yet supported by Microsoft for this type of Add-in |
| Windows Tablet* |
Outlook 2013 and 2016 for Windows outlook.office.com in a browser outlook.com in a browser |
Supported languages: English, French, Italian, German and Spanish
*Microsoft does not support phones for this type of add-in.
Mobile clients
|
Syncplicity App |
Operating System |
|---|---|
| iPad app | Apple iOS 15 through 17 |
| iPhone app | Apple iPad OS 15 through 17 |
| Android app | Android 13 |
Supported languages: English, French, Italian, German and Spanish
Next step: Get started