Syncplicity Support

Search our knowledgebase to get the help you need, today

Follow

Uploading files to on prem storage via OFB(Online File Browser) hangs in IE 11

Symptoms : The issue is not noticed on other browsers only the upload via OFB hangs only when customer is using IE 11 browser.

Fix: OFB upload issue in IE 11 can be resolved by adding https://syncplicity.com to the trusted sites.

IE Settings >> Internet options >> Security >> Select "Trusted sites" >> click on Sites >> Add https://syncplicity.com to Trusted site list.

 

Powered by Zendesk