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What can you customize in the mails sent automatically from Syncplicity, and how do you go about doing this?

Hi,

Here is a typical email sent by Syncplicity:

Within this mail it's possible to customize the following:

  • Banner image: The image needs to be exactly 640 x 105 pixels, in PNG format.
  • Email signature: you may select to add some text to the email footer, and a custom link to your support page.

 For both of the above the end customer cannot make the change directly, but needs to send a request to support@syncplicity.com, and include the relevant information (i.e. image to be used and/or text to be used for the signature).

Further details on the above are available here: https://syncplicity.zendesk.com/hc/en-us/articles/213960703-How-to-change-the-Support-email-address-and-email-templates.

Georgi Dragnev

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