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How to add users to Business or Enterprise Edition accounts

  • Go to and login with your administrator account. Click on the Admin menu to open the admin console.
  • Click on user accounts within the Administration Console and then click Add A User.
  • Enter the e-mail address(es) of user(s) you are creating account(s) for with commas between each e-mail address. Alternatively, you can copy and paste a CSV export of accounts.
  • Check the box Make these users Administrators if you wish to grant these users administrator rights.
  • Click Next.
  • Select Groups that this user should be assigned into
  • Determine which folders you would like captured and backed up by default on these user’s machines. These folders will be synchronized and backed up on your employees’ computers by default once they install the Business Edition Client.
  • Click Next
  • Decide which shared folders these users should be granted access to. To grant access to a shared folder, change the permission level for a folder from None to Reader or Collaborator.
  • Click Next.
  • The settings will be verified and if provisioning is successful, an e-mail will be sent to each user with a link that walks them through the process of setting a password and installing the client. For larger deployments, the Syncplicity client can also be deployed with desktop management systems as well as cloned images.
  • At this time you will see a message that the user account is successfully created.
  • Click on "Manage Users" on the right.
  • Go back to the user's account, make sure all the information entered is correct and click on "Activate Account" under Tasks. Enter the user's information and click "Activate Account"
  • The account creation is now complete.
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