Before you start, check the following:
- You have a Syncplicity account. If you do not have an account, ask your company’s administrator to create one for you. If you are not part of a company using Syncplicity, click here to create an account. You can also create an account when you start installing the client.
- Check here for a list of the Windows desktop client supported operating systems.
- If you are upgrading, make sure to read Upgrading the Windows desktop client before starting.
Download the Syncplicity desktop client
To download the Syncplicity client, go to https://my.syncplicity.com and enter your email address. Depending on your account, you may be prompted for a password or taken to an authentication page where you enter your corporate credentials.
Once logged in, click install in the menu on the Syncplicity web page as shown below then click Download Syncplicity. Save the Syncplicity_Setup.exe file in a directory on your computer.
Install the Syncplicity desktop client
Run the Syncplicity_Setup.exe file that you downloaded. An installation wizard guides you through the steps to install the client. If you have a company account, your administrator may hide or prepopulate some of the screens in the wizard.
Here are some tips for each screen.
Enter your Syncplicity username and password. If your administrator has advised you to use your corporate credentials, click Login using corporate account. Simply enter your email address and click on Login and you are taken through a Single Sign-on authentication process using your company's identity provider solution.
For Computer Name, your system name is normally used as the default name. Optionally, you can change it. This is the name that appears in your Syncplicity account’s list of devices.
The Syncplicity folder location is the place on your desktop where your Syncplicity folders will be stored. Usually the default location is used, but you can change it to a different location by clicking the edit icon () and selecting the new location or creating a new folder for the location.
Select folders to sync
NOTE: If you have a Syncplicity Personal Edition account, you are not presented with this screen.
You are prompted to automatically synchronize the folders shown in the screen. Check or uncheck the folders that you want to have automatically synchronized. When you synchronize folders, the content is stored in both your desktop and a Syncplicity cloud or a storage area designated by your IT department. If you already have a Syncplicity account, you see the list of folders you have in your account; syncing these folders downloads the content to your desktop.
If you have an administrator, you may not be able to choose which folders are automatically synchronized.
If this is your first time installing the Syncplicity client, you should read through the tutorial. Otherwise, you can choose to skip the tutorial and conclude the installation wizard.
Run the Syncplicity desktop client
Once installation completes, the following panel appears in the lower right-hand side of your system. You can now manage your files; view recently downloaded files, browse files on your system as well as files in the cloud.
Click the white arrow to view available options that enable you to browse files in the cloud, modify any settings, or quit the Windows Syncplicity client.
After you run Syncplicity for the first time, you will not need to run it manually. The Syncplicity client automatically runs each time you turn on your computer.
Click here for more details about using the Syncplicity Taskbar Panel.