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Sharing a folder

As described in Understanding synchronizing and sharing folders, you can share a folder and all the files and subfolders within it. You can also manage the participants. This topic discusses what happens when you are the recipient of a shared folder and how to perform the following options:

  • From Windows File Explorer:
    • Share the folder 
    • Manage participants
  • From the Syncplicity Taskbar
    • Share the folder 
    • Manager participants
  • Reshare folders as a recipient

NOTE: Syncplicity Enterprise Edition (EE) and Business Edition (BE) users may have policy restrictions, set by their administrator, that prohibits sharing with non-company users.

Windows File Explorer

As the owner of a folder you can share a folder and manage participants from the Windows File Explorer.

Share the folder 

As the Owner of a folder, you can share a folder from Windows File Explorer:

  1. Open Windows File Explorer and select a folder.
  2. Right-click and select Syncplicity →  Share folder
  3. Enter (or cut & paste) the email addresses of the participants you wish to share the folder. Optionally, for users who have the Groups feature enabled, enter one or more group names. 
    NOTE: Policy restrictions may prevent sharing of files to specific email accounts.


  4. Select the Editor drop-down to set the permissions. You can restrict specific users to have read only access with the Reader permission or grant users to have Editor permission which allows them to modify files and folders within a shared folder. 
  5. Optionally, you can add a message for the recipient when they receive the shared link.
  6. If folder resharing is allowed, select Edit (at the bottom of the page) and specify who can share the folder
    • Only me: Specifies only the Owner of the folder can share the folder and disables all sharing permissions for all participants that can share. 
    • Specified participants: Specifies only the specified participants can share the folder.
    • All participants: (Default) Specifies that all participants can share the folder.
  7. Click Share. Once the folder is shared, a notification displays that lets you know the folder has been shared.

Manage participants of a shared folder 

From Windows File Explorer right-click on the selected folder, then select Syncplicity →  Manage Participants

From this page, you can:

  • Change the permission (Reader or Editor) by selecting the drop-down arrow to the right of the participant.
  • Add additional participants, by selecting the Add participants button.
  • Change who can share the folder by selecting Edit (at the bottom of the page).

NOTE: If the option Only Me was selected when you shared the folder, the option Can share is not available.

Syncplicity Taskbar

As the owner of a folder you can share a folder and manage participants from the Syncplicity Taskbar:

Click the Syncplicity icon  in your taskbar then click Manage in the Taskbar Panel.

Share a folder

  1. Select a folder and click the Share folder button. Your web browser opens to the Share popup at my.syncplicity.com.
  2. Enter (or cut & paste) the email addresses of the participants you wish to share the folder. Optionally, for users who have the Groups feature enabled, enter one or more group names. 
    NOTE: Policy restrictions may prevent sharing of files to specific email accounts.
  3. Optionally, you can add a message for the recipient when they receive the shared link.
  4. Select the permissions. Different permissions can be given to different recipients. For example, you can restrict specific users to have read only access with the Reader permission or grant users to have Editor permission which allows them to modify files and folders within a shared folder. 
    NOTE: If you are not the Owner and have Reader permission, you only can grant Reader permission to other users.
  5. Click Share. Once the folder is shared, a notification displays that lets you know the folder has been shared.

Manager participants of a shared folder

From the Share popup select the Manage tab.

From this page, you can:

  • Change the permission (Reader or Editor) 
  • Change who can share the folder by selecting the Allow sharing check box
  • Select an option to share with others (Allow everyone or Restrict Sharing)

Recipients of shared folders

If you are the recipient of a shared folder, you have access to the folder if you have a Syncplicity user account or when the Syncplicity client is running. As the recipient of a shared folder, you receive a notification in your inbox. You simply log in and follow the instructions on the screens.

TIP: If you do not have a Syncplicity account, you are prompted to create a temporary account with an email address and password to access the shared folder. 

Reshare folders

Depending on the Owner's settings and policy settings, a participant is permitted to reshare folders with others. 

TIP: If you are not the Owner and have Reader permission, you only can grant Reader permission to other users.

The external sharing policies are honored with the resharing of folders unless specific restrictions have been set by your company administrator.

For more information about external sharing policies read Folder sharing policies.

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