In case you do not receive your "password reset" email. Please:
- Browse to my.syncplicity.com and generate a new password reset email.
- Check your Spam/Junk folder. Wait a couple of hours, as sometimes the email may be delayed.
- Check with your IT Department. If you are using a corporate email address, it might be possible that our hostname is not whitelisted on your company's email servers. You may provide them with the below article for reference: https://support.syncplicity.com/hc/en-us/articles/12059100511245