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How to contact Syncplicity Support: For Password not received email

In case you do not receive your "password reset" email. Please:

  • Browse to  my.syncplicity.com  and generate a new password reset email.
  • Check your Spam/Junk folder. Wait a couple of hours, as sometimes the email may be delayed.
  • Check with your IT Department. If you are using a corporate email address, it might be possible that our hostname is not whitelisted on your company's email servers. You may provide them with the below article for reference:  https://support.syncplicity.com/hc/en-us/articles/12059100511245
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