Syncplicity Support

Search our knowledgebase to get the help you need, today

Follow

Introduction to My Syncplicity

The My Syncplicity website is where you access your cloud-based Syncplicity account. If you do not have an account you can create one here. You can either create your own personal account, or if you are part of a business or enterprise, ask your company's administrator to create an account for you.

Check here for the My Syncplicity supported web browsers.

To log in, go to https://my.syncplicity.com and enter your email address. Depending on your account, you may be prompted for a password or taken to an authentication page where you enter your corporate credentials.

After logging in, you can view your files and folders. Simply click on a folder to view its contents or a file to download it to your system. Depending on your browser, the downloaded file may appear at the bottom of the browser, where you can click to open it.

In addition, you can perform these tasks:

  • Access folders shared by others.
  • Secure your links to shared folders and files (Business and Enterprise Editions only).
  • Protect files and view protected files using the Syncplicity Secure Shared File feature (Enterprise Edition only). See About shared links and secure shared files for more information.
Powered by Zendesk