After upgrading the Data Loss Prevention(DLP) Connector appliance from 1.1.0 to 1.2.0, the connector does not work.
The DLP connector service does cannot start after an upgrade from version 1.1.0 to1.2.0.
The following error messages appear in the virtual appliance console.
The following error messages appear in the log file in directory /var/log/syncp-das/ of the DLP appliance.
Between version 1.1.0 and version 1.2.0 of the DLP connector, the names of the configuration directories were changed and several properties were moved between the configuration files as follows.
Renamed configuration files
|Configuration file\DLP version||DLP 1.1.0||DLP 1.2.0|
Renamed and moved properties
|Property in DLP 1.1.0 /etc/syncp-dlp/dlp.yml||Property in DLP 1.2.0 /etc/syncp-das/syncp-das.conf|
As a result, the DLP connector service is unable to start because the configuration validation fails and the authorization cannot complete.
Move the values of the following properties from the
/etc/syncp-dlp/dlp.ymlfile on DLP 1.1.0 to the
/etc/syncp-das/syncp-das.conffile in DLP 1.2.0
- Add the following property in file