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Network Configuration

To configure on-premise storage, you need to install the Syncplicity On-Premises Storage Connector.

The storage sonnector is supplied as an OVA file and installed on a virtual machine. The storage sonnector requires the following:

  • Each storage connector requires its own virtual machine hosted on VMware vSphere Hypervisor (i.e., ESXi).
  • You need at least two storage connectors but you can deploy more for scalability and high availability purposes.
  • You must deploy an externally-addressable SSL-offloading load balancer in front of all virtual machines, configured with a certificate authority (CA) signed (not self-signed) SSL certificate.
  • Make sure that TLS1.2 is used and that SSLv3 is disabled. (SSLv3 is disabled by default from the JDK.)
  • Make sure that each Syncplicity client or app that is to connect to the storage connector meets the minimum version as follows.

Syncplicity client or app

Minimum version

Windows desktop

4.5.1

Mac desktop

4.5.1

iOS

4.3.0

Android

4.1.0

As shown in the diagram, a typical example is that the storage layer is in the private area of the corporate network, the storage connectors virtual machines are in the semi-private area, and the SSL-offloading load balancer is in the DMZ.


The storage connector requires specific inbound and outbound ports to be open, as specified in the following tables.

Inbound port requirements

In order for the Syncplicity clients to connect to the storage connector application from the Internet, the following inbound ports must be open.

Connection

Port

Protocol

From the Internet to the SSL-offloading load balancer in the DMZ.

443

HTTPS

From the SSL-offloading load balancer to the storage connector virtual machines

9000

HTTP

Atmos Storage Requirements

If you want to enable the storage connector application to connect to an Atmos storage backend, then the following inbound ports must be open.

Connection

Port

Protocol

From the storage connector to the Atmos Load Balancer

443 if SSL is used with Atmos
80 if SSL is not used with Atmos

HTTP or HTTPS

From the storage connector in the DMZ to the Network Time Protocol (NTP) server

123

UDP

EMC ECS Storage Requirements

If you want to enable the storage connector application to connect to an ECS storage backend, the following inbound ports must be open.

Connection

Port

Protocol

From the storage connector to the ECS load balancer

9021 if SSL is used to ECS
9020 if SSL is not used to ECS

HTTP or HTTPS

From the storage connector in the DMZ to the Network Time Protocol (NTP) server

123

UDP

NFS v3 or v4 -Based Storage

To enable the storage connector application to connect to an NFS storage backend, the following inbound ports must be open. This includes Isilon storage.

Connection

Port

Protocol

Type of traffic

From the storage connector virtual machines to the NFS Storage System

53

TCP

DNS for SmartConnect (Isilon)

111

TCP

SUN Remote Procedure Call

111

UDP

SUN Remote Procedure Call

300

TCP

NFS mount daemon

300

UDP

NFS mount daemon

302

TCP

NFS stat daemon

302

UDP

NFS stat daemon

304

TCP

NFS lock daemon

304

UDP

NFS lock daemon

2049

TCP

NFS server daemon

2049

UDP

NFS server daemon

Outbound Port Requirements

In general, traffic outbound to external hosts on port 443 should be allowed. If for some reason this is not so, at least the following should be allowed.

Connection

Port

Protocol

From the storage connector virtual machines to xml.syncplicity.com, xml.eu.syncplicity.com and health.syncplicity.com

443

HTTPS

From the storage connector virtual machines to centos.org and fedoraproject.org

Note: Only required during an upgrade procedure or installation of separate packages to allow for RPM dependency checking.

80

HTTP

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