The Syncplicity On-premises DLP/AV Connector is server software, provided as an OVA image that is run in a virtual machine. It connects the Syncplicity orchestration layer in the cloud and a third-party Data Loss Prevention (DLP) or Antivirus (AV) solution to your on-premises storage endpoint. You should review About Syncplicity StorageVaults and private storage before reading further.
Supported DLP and AV engines
Syncplicity uses the standard ICAP protocol to interact with third-party DLP and AV solutions.
DLP engines certified to work with Syncplicity:
- Digital Guardian v. 10.0.071
- Symantec v. 12.5
- McAfee v. 9.2.
The Antivirus solution is only supported for DLP/AV Connector 2.x and higher. All AV engines that support Internet Content Adaptation Protocol (ICAP) are compatible with DLP/AV Connector 2.x (Syncplicity DLP/AV Connector has been tested with McAfee Web Gateway 9.2). If you encounter difficulties setting up please email email@example.com or contact your Syncplicity Customer Success manager.
To check the version of an already installed connector, please use:
If you are running DLP Connector 1.2.x or earlier, you will receive an "unable to connect" response, as the default port for earlier versions is 9002. Instead run the command:
- DLP/AV Connector download
- Prerequisites for DLP/AV Connector installation
- Install and configure the DLP/AV Connector
- Upgrade DLP/AV Connector
- DLP/AV configuration parameters
- Troubleshooting Syncplicity DLP/AV Connector