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Device Synchronization Policy

This policy allows company admins to control the allowed file and folder synchronization settings with the users mobile devices based on connection type. This policy applies to content marked as Offline in the mobile application on iOS and Android devices. Offline files and folders are synchronized to the mobile application and available for off-line access as well as quick access avoiding download delays when opening files.

To set the Mobile Device Synchronization policy:

  1. Open the Admin Console.
  2. Select  Policies → Mobile Apps → Configuration → Device Synchronization Policy.

By default, users in your organization can configure the Syncplicity mobile apps to automatically synchronize specific files and folders whenever they change on the server regardless of how the devices is connected to the internet. Users are free to configure their mobile app to synchronize Favorite files and folders:

  • When connected to a Wi-Fi hotspot or the cellular network.
  • Only when connected to a Wi-Fi hotspot.
  • To turn off synchronization.

Alternatively, administrators can disable Favorites synchronization when connected via the carriers network or when roaming to minimize mobile phone usage charges.

The can also choose to disable synchronization altogether, when this feature is disabled, users are required to download individual files on a case-by-case basis when needed.


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