NOTE:
- Mobile clients files and folders marked as Favorites are deleted regardless of these policy settings.
- The remote wipe policies are applied to all files in wiped folders, including files that have not been synchronized in Syncplicity.
Example: If a folder contains five files and three of them not synchronized in Syncplicity, the remote wipe operation will delete the folder and the five files within. - Windows User folders like Music, Documents, Downloads, and others are not affected by remote wipe operations.
To open the Remote Wipe policies:
- Login to Syncplicity with administrator credentials.
- In the navigation bar, click Admin → Policies → Security → Remote Wipe. The following policies display:
- Wipe Files on User Devices and Cloud Apps when User Accounts are Deleted
- Require data to be wiped whenever a Device or Cloud App is removed from a User's Account
- Wipe Shared Folders when Folder Access is Removed
Wipe Files on User Devices and Cloud Apps when User Accounts are Deleted
Use this policy to enforce the action of deleting all files and folders when a user account is deleted. When remote wipe policy is enabled, the files and folders are permanently deleted and not moved to recycle bin on desktop clients.
- By default, this policy is set to leave a copy of all of the files and folders on all of the connected devices and cloud apps when the user account is deleted.
- You can modify the settings to enforce when a user account is deleted, perform a remote wipe on all connected devices and cloud apps linked to the user account.
Require data to be wiped whenever a Device or Cloud App is removed from a User's Account
Use this policy to enforce a wipe when a device or cloud app is removed from a user's account. A full remote wipe is performed on that device or cloud app to delete all files and folders. When remote wipe policy is on, the files and folders are permanently deleted and not moved to recycle bin on desktop clients.
Wipe Shared Folders when Folder Access is Removed
This policy determines whether the folder is automatically wiped from all of the user's connected devices and cloud apps when the user no longer has access to a shared folder. The files and folders are permanently deleted when remote wipe policy is on and not moved to recycle bin on desktop clients.
